Acceptance of These Terms
These Terms of Service, together with our Privacy Policy, govern your use of the website operated by HJK SERVICES AND REPAIRS LLC and the computer systems design and repair services we provide. By accessing our website at https://www.hjkrepair.buzz, by contacting us, by requesting a quote, or by engaging us to perform any service, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website or engage our services. These terms form a legally binding agreement between you and HJK SERVICES AND REPAIRS LLC.
We may update these terms from time to time, and the most current version will always be posted on this page. Your continued use of our website or services after any change constitutes your acceptance of the revised terms.
About the Company
HJK Repair is the operating name of HJK SERVICES AND REPAIRS LLC, a provider of computer systems design and related services located at 921 S Main St, Cedar City - 84720-3726, United States (US). We specialize in computer and laptop repair, data recovery, network setup and support, virus and malware removal, and integrated computer systems design for residential and commercial customers.
Throughout these terms, the words we, us, and our refer to HJK SERVICES AND REPAIRS LLC. The words you and your refer to the individual or entity that uses our website or engages our services.
Description of Services
We offer a range of professional services related to computer systems design and repair. These services include, but are not limited to, hardware and software diagnosis, computer and laptop repair, data recovery, network installation and support, virus and malware removal, managed information technology services, and custom computer systems design and configuration.
The specific scope of work for any engagement will be described in an estimate, quote, work order, or written agreement provided to you before work begins. We will perform the services described in that scope with reasonable skill and care, using parts and methods that meet applicable industry standards.
We reserve the right to decline any service request that we determine, in our reasonable judgment, cannot be performed safely, lawfully, or to an acceptable standard of quality. We may also recommend alternative solutions where a requested service is not appropriate for your device or situation.
Eligibility
To use our services, you must be at least eighteen years of age, or the age of majority in your jurisdiction, and you must have the legal capacity to enter into a binding agreement. By engaging our services, you represent and warrant that you meet these eligibility requirements.
If you are engaging our services on behalf of a company or other organization, you represent and warrant that you have the authority to bind that entity to these terms. In that case, the word you refers to both you personally and the entity you represent.
Appointments and Scheduling
Appointments for on-site service, shop drop-off, or emergency assistance may be scheduled by telephone at +12708192825, by email at chat@hjkrepair.buzz, or through the contact form on our website. We will make reasonable efforts to accommodate your preferred time, but we cannot guarantee the availability of any specific date or time.
If you need to cancel or reschedule an appointment, we ask that you notify us as soon as possible. Late cancellations and missed appointments may be subject to a reasonable service fee, which will be disclosed to you in advance where applicable.
For on-site service, you are responsible for providing a safe working environment and for ensuring that a person of appropriate authority is present to grant access to the relevant equipment and premises.
Estimates and Approvals
Before we perform any chargeable work, we will provide you with an estimate of the expected cost. Our estimates are based on the information available at the time and are provided in good faith. The final cost may vary if additional issues are discovered during diagnosis or repair.
If, during the course of the work, we discover that additional services are required beyond the original scope, we will notify you and obtain your approval before proceeding. You will not be charged for additional work that you did not approve in advance.
By approving an estimate, whether verbally, in writing, or electronically, you authorize us to proceed with the described work up to the estimated amount. Any estimate that is not approved within thirty days may expire and require re-evaluation.
Pricing and Payment
All prices for our services are quoted in United States dollars. Payment is due upon completion of the work unless we agree in writing to different terms. We accept the payment methods that are disclosed to you at the time of purchase.
In some cases, we may require a deposit before ordering parts or beginning work on a custom systems design project. Deposits are applied toward the final invoice and are subject to the cancellation terms described in this policy.
If an invoice becomes overdue, we may charge reasonable collection costs and we may suspend further services until the outstanding balance is paid. We reserve the right to refuse service to any customer with an unpaid balance.
Warranty and Guarantees
We stand behind the quality of our workmanship. Unless otherwise stated, our repair services carry a limited workmanship guarantee that covers defects in the specific repair we performed for a defined period following completion. This guarantee does not cover new or unrelated faults, damage caused by misuse, or issues arising from software or hardware that we did not install or modify.
Replacement parts supplied by us may be covered by the warranty of the original manufacturer. We will pass through the benefit of any manufacturer warranty to you where applicable. Please retain your invoice and any warranty documentation provided at the time of service.
Our guarantee is limited to the repair work we performed and does not extend to the overall condition of your device, which may have pre-existing or unrelated issues. If you believe a repair is not functioning correctly, please contact us promptly so that we can assess the situation.
Customer Responsibilities
You are responsible for backing up your data before submitting a device for repair. While we take care to preserve data during repair, data loss can occur as a result of hardware failure or other circumstances beyond our control, and we are not responsible for the loss of data unless caused by our negligence.
You are responsible for providing accurate information about your device and the issue you are experiencing, for removing any confidential or personal materials you do not wish us to access, and for collecting your device within a reasonable time after we notify you that the work is complete.
Devices that remain unclaimed for an extended period may be subject to storage fees, and in accordance with applicable law, unclaimed devices may eventually be considered abandoned and disposed of or sold to recover outstanding costs. We will make reasonable attempts to contact you before taking any such action.
Data and Privacy
Your privacy is important to us. The collection and use of personal information in connection with our services is governed by our Privacy Policy, which is available on this website. By using our services, you acknowledge that you have reviewed our Privacy Policy.
When handling your device, we will access only the components and data necessary to diagnose and repair the issue you have reported. We treat the contents of your device with confidentiality and will not disclose your data to third parties except as described in our Privacy Policy or as required by law.
Limitation of Liability
To the fullest extent permitted by law, HJK SERVICES AND REPAIRS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or related to any service we provide shall not exceed the amount you actually paid to us for the specific service that gave rise to the claim. This limitation applies regardless of the legal theory on which the claim is based, whether contract, tort, negligence, or otherwise.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations in this section may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
Disclaimer of Warranties
Our services are provided on an as available and as is basis to the extent permitted by law. Except for the specific guarantees described in these terms, we make no warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, regarding our website or the services we provide.
We do not warrant that our website will be uninterrupted, error-free, or free of harmful components, or that the results obtained from our services will meet your expectations. You acknowledge that technology repairs involve inherent risks and that outcomes may vary depending on the condition of your device and other factors.
Indemnification
You agree to indemnify, defend, and hold harmless HJK SERVICES AND REPAIRS LLC and its officers, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to your use of our website or services, your breach of these terms, or your violation of any law or the rights of a third party.
This obligation survives the termination of these terms and the completion of any service engagement. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.
Intellectual Property
All content on our website, including text, graphics, logos, icons, images, and software, is the property of HJK SERVICES AND REPAIRS LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
The name HJK Repair and any associated logos are trademarks of HJK SERVICES AND REPAIRS LLC. You may not use our trademarks in connection with any product or service that is not ours, or in any manner that is likely to cause confusion among customers or disparage our business.
Acceptable Use
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of our website by any other person. You must not use our website to transmit any material that is unlawful, defamatory, obscene, threatening, or otherwise objectionable.
You must not attempt to gain unauthorized access to our website, our systems, or the systems of our other customers. You must not introduce viruses, malware, or other harmful code, and you must not attempt to disrupt, disable, overload, or impair the proper working of our website or services. Any breach of this acceptable use policy may result in immediate termination of your access to our services.
We may, at our sole discretion, remove or disable access to any content or material that we determine violates this section or is otherwise harmful to our website, our customers, or our business interests, and we may report any suspected unlawful activity to the appropriate authorities.
Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay arises from circumstances beyond our reasonable control. These circumstances may include, without limitation, natural disasters, severe weather, fire, flood, earthquake, acts of government, war, terrorism, civil unrest, labor disputes, epidemics, pandemics, power or telecommunications outages, or the unavailability of necessary parts or supplies.
In the event of a force majeure event, we will make reasonable efforts to resume performance as soon as practicable and to keep you informed of any delay affecting your service. Our obligations under these terms shall be suspended for the duration of the force majeure event, and neither party shall be considered in breach of these terms during that period.
Severability
If any provision of these terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these terms shall remain in full force and effect. The invalidity of any single provision shall not affect the validity or enforceability of the other provisions of these terms.
These terms constitute the entire agreement between you and HJK SERVICES AND REPAIRS LLC regarding their subject matter, and they supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to that subject matter. No waiver of any provision of these terms shall be effective unless made in writing and signed by an authorized representative of the waiving party.
Termination
We may suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have violated these terms or if your continued access poses a risk to our systems, our staff, or our other customers.
You may terminate your relationship with us at any time by ceasing to use our website and services. Termination does not relieve you of any obligation to pay for services already performed, and the provisions of these terms that by their nature should survive termination, including the limitation of liability, disclaimer, and indemnification provisions, shall continue to apply.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. You agree that any dispute arising out of or related to these terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Utah.
Before initiating formal legal proceedings, we encourage you to contact us directly so that we may attempt to resolve any dispute informally and in good faith. Many concerns can be resolved quickly through open communication, and we value the opportunity to make things right.
Changes to These Terms
We may revise these Terms of Service from time to time in our sole discretion. When we make changes, we will update the effective date at the top of this page. Material changes may be accompanied by a more prominent notice on our website.
Your continued use of our website or services after any revised terms take effect constitutes your acceptance of those revised terms. If you do not agree with the revised terms, you must stop using our website and services. We recommend that you review this page periodically to stay informed of any updates.
Contact Information
If you have any questions or concerns about these Terms of Service, or if you need assistance with any matter related to our services, please do not hesitate to contact us. Our team is available to help you during our operating hours.
You can reach us using the following details:
- Business name: HJK SERVICES AND REPAIRS LLC (operating as HJK Repair)
- Address: 921 S Main St, Cedar City - 84720-3726, United States (US)
- Email: chat@hjkrepair.buzz
- Phone: +12708192825
- Website: https://www.hjkrepair.buzz
We appreciate your business and we are committed to providing you with professional, reliable, and respectful service at every step of the process.